Returns & Exchanges

Free Returns and Exchanges:

Thats right 100% Free. Bottom line - we want you to love your purchase with Lane's BBQ. If you don't absolutely love your product or if you happen to order the wrong item, simply contact us and we will exchange your product or refund your money. Your satisfaction is guaranteed!

Generally we will exchange or replace products up to a year (365 days), but reach out to us and we can work with you on getting everything taken care of even if it has been longer.

Proof of Purchase:

Proof of purchase is required for all returns or exchanges. An email, name, receipt, packing slip, or anything that we can use to look up your order.

Contact info:

Email - karen@lanesbbq.com

Call - (770) 954-6651

Most likely scenario:

You're that person who licks their plate clean looks at the server and says with a smirk "It was horrible!" We do the same thing! Feel free to email us and let us know about your experience or your favorite recipe!